Back

HomeServices Lending Earns Top Spot for Customer Satisfaction in 2022 Mortgage Industry Rankings

Friday, July 21, 2023

HomeServices Lending is excited to announce that we achieved a Top Ten ranking for Mortgage Companies in Experience.com's 2022 Top Performers for Customer Satisfaction in the Mortgage Industry.

At HSL, we take immense pride in delivering exceptional customer satisfaction. This accolade is a testament to the dedication of our team, always striving to provide the best experience for our valued customers.

Experience.com's ranking process is unbiased and transparent. Their experience management platform connects directly to our loan origination system, ensuring every customer with a unique email address receives a survey after closing. This data-driven approach, using a proprietary algorithm and weighting, ensures accurate and genuine results.

We extend our heartfelt gratitude to our customers for their trust and feedback, which continuously helps us improve our services.

In addition, we congratulate Mortgage Consultant James Bakkie who achieved a top 1% ranking in customer satisfaction of all professionals on the Experience.com platform in 2022. This is an incredible achievement and we’re proud to have leaders like James on our team!

See all articles

Other news

Market Update - May 20, 2024
View full article
Market Update - May 10, 2024
View full article
Tips to Actually Buy a House: Your No-Nonsense Guide
View full article
Market Update - May 3, 2024
View full article
National Home Valuation Week 2024
Empowering Homeowners and Real Estate Professionals with Advanced Valuation Technology
View full article
Financing a Greener Future: Home Equity Solutions for Eco-Upgrades
View full article
Navigating Home Equity Options for Renovation Projects: Beyond the Basics
View full article
Seize the Moment: Why Now May Be the Perfect Time to Buy Your Dream Home
View full article
Why Real Estate Still Reigns Supreme as the Best Long-Term Investment
View full article
How Our Homebuyers Are Beating Rising Interest Rates: Discover Benefits of a Buydown
View full article
Capitalize on Multi-Unit Living: Your Home, Your Investment, With as Little as 5% Down
View full article
Unlocking the Potential: 4 Ways to Use Your Home Equity
View full article
National Mortgage Professional Month: Celebrating Our Teams!
View full article
Navigating the Modern Mortgage Landscape: A Closer Look at Debt Service Coverage Ratio (DSCR) Loans
View full article
HomeServices Lending Earns Top Spot for Customer Satisfaction in 2022 Mortgage Industry Rankings
View full article
Market Update - June 21, 2023
View full article
Market Update - June 23, 2023
View full article
Market Update - April 28, 2023
View full article
FHFA Loan Level Price Adjuster Clarification
View full article
Market Update - 4.20.23
View full article
Market Update - 4.13.2023
View full article
Market Update
View full article
Buyer's Bridge Loans: What They Are and How They Work
Buy now and sell later with our Buyer's Bridge loan. Don't let a dream home slip away while waiting on a pending sale!
View full article
Rate Rollback Guarantee
Obtain lower initial mortgage payments and long-term security
View full article
FHFA Announces Higher Loan Limits for 2023
As the result of a higher average U.S. home price in 2022, the Federal Housing Finance Agency (FHFA) has announced new, higher maximum conforming loan limits for 2023.
View full article
November Journal 2022
If you're feeling nostalgic for 2021 prices, you're not alone.
View full article
Government Home Loan Programs
Conventional mortgage loans are popular, but government home loans may offer unique options worth considering.
View full article
FHA Home Loans
The FHA offers fixed rate mortgages with a low down payment for home buyers and a streamlined refinance process for homeowners. 
View full article
USDA Guaranteed Rural Housing Program
The USDA Guaranteed Rural Housing program extends 100% financing opportunities to eligible rural individuals and families for the purchase of safe and sanitary dwellings
View full article
Lock, Shop & Home!
Rising rates? No Property? No problem! Submit your loan application & lock in your interest rate!
View full article
Freddie Mac BorrowSmart Program
We understand that the expense of a down payment and closing costs can present a challenge for many would-be home buyers. That’s why we offer Freddie Mac BorrowSmartSM, a loan program designed to help customers purchase a home with less money out of pocket.
View full article