TEAM
E-MAIL
PHONE
DESCRIPTION
Accounts Payable
Accounts Payable, Expense Reimbursement, Borrower POC Refunds
Administration
Equipment and Furniture Requisitions, Cell Phones, Shredding, Shipping
Compliance Desk
Compliance, Fees, Customer Satisfaction Surveys
Disclosure Desk
Disclosures, LEs, CDs, Change of Circumstance
Employee Loans
Employee Loans
Encompass Help Desk
Encompass + Services, Consumer Connect, Finicity
Funding Desk
Loan Funding / Wires
Goldmine
Goldmine aka Total Expert aka CRM
Human Resources
HR, Benefits, Ultipro
Information Services
Email, Windows, Laptops, Printers, Scanners, Docks, Telephony
Jumbo SOS
Underwriting SOS Exclusively for Jumbo
Loan Servicing
Monthly Payments, Flood/Hazard/Mortgage Insurance, Loan Transfers, Goodbye Letters
Lock Desk
Products & Pricing, Locks, Extensions
Manufacturing Support
Manufacturing Support
Referrals
MC to MC Referrals, Team Member to MC Referrals
Renovation
Renovation Loan Questions & Submissions
Sales Support
Marketing, Goldmine (Total Expert), Simple Nexus
Training
Employee Trainings & Calendar, Training Materials, Reference Guides, Job Aides
Underwriting SOS
Underwriting, Exceptions, Scenarios, Guidelines
XLR8 Operations
Loans Already Sent to XLR8 (See Ask Who! Encompass for Other XLR8 Questions)
Ask Who!
When you don't know who to ask...